Our story
A journey of compassion and dedication
ARC Support & Care was founded with a deep commitment to making a positive impact in the lives of individuals with disabilities. Our journey began with a personal understanding of the challenges faced by people with disabilities, inspiring us to create a service that prioritises respect, dignity, and personalised care.
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03 8467 0729
Our guiding values
What drives us every day
Respect and dignity
Every person deserves to be treated with respect and dignity, regardless of their abilities or disabilities. We promote an environment that nurtures respect and honours the individuality of each person.
Person-centered approach
As a Service Provider, we will engage in active listening, involve individuals in decision making processes, and adapt their approach based on the person's evolving needs and aspirations.
Equality and inclusion
We actively work towards creating inclusive environments where our participants and people with disabilities have equal access to opportunities, resources, and services.
Continuous learning and improvement
We commit to ongoing learning, professional development, and quality improvement initiatives to stay informed about best practices, emerging trends, and innovations in disability support services.
Empowerment
We prioritise empowering individuals with disabilities to make their own choices and decisions about their lives and support services. This involves respecting their autonomy, preferences, and goals.
Our service area and community
Supporting Melbourne and surrounding areas
ARC Support & Care is proud to offer our personalised disability support services throughout Melbourne and its surrounding areas. We are dedicated to growing a strong, inclusive community where individuals with disabilities can thrive. By engaging with local resources and collaborating with community partners, we ensure that our participants have access to a wide range of opportunities and support networks. Our commitment to the community is reflected in our tailored approach, aiming to enhance the quality of life for everyone we support.
Call us
03 8467 0729
Make an enquiry
Make an enquiry with ARC Support & Care today to learn how our personalised support services can help you or your loved one thrive.
What we offer
Explore our comprehensive range of personalised support services designed to empower and enhance your life.
Make a referral
Refer someone to ARC Support & Care and help them access tailored support that respects their individuality and promotes their wellbeing.
Frequently asked questions
Do you have a question?
Our FAQs provide essential information about the National Disability Insurance Scheme (NDIS), eligibility criteria, application procedures, and the services we offer at ARC Support & Care. Discover how we assist with funding and ensure personalised support to enhance your independence and wellbeing.
The National Disability Insurance Scheme (NDIS) is an Australian government initiative designed to support individuals with permanent and significant disabilities.
It provides funding for various services and supports, empowering participants to achieve their goals, enhance independence, and improve their quality of life. The NDIS offers individualised plans tailored to each participant’s unique needs, focusing on long-term outcomes.
Services covered include daily personal activities, transport, therapeutic supports, employment assistance, and social participation.
By promoting greater choice and control, the NDIS aims to create an inclusive society where people with disabilities can fully engage in all aspects of community life.
To be eligible for NDIS services, you must meet specific criteria.
You need to be an Australian citizen, permanent resident, or hold a Protected Special Category Visa. Additionally, you must be under 65 years of age when applying. Eligibility also depends on the nature of your disability; it must be permanent and significantly impact your ability to perform everyday activities.
Early intervention supports are available for those whose disabilities, if not addressed early, could worsen over time.
Each application is individually assessed to determine if the NDIS can provide the necessary supports to enhance your quality of life.
Applying for NDIS services involves several steps. First, check your eligibility on the NDIS website or by contacting the NDIS directly.
If eligible, you can submit an Access Request Form either online, by phone, or through a paper application. Along with the form, you will need to provide supporting documents, such as medical reports, to confirm your disability and its impact.
Once your application is reviewed and approved, an NDIS planner will work with you to develop a personalised plan. This plan outlines the supports and services funded by the NDIS to help you achieve your goals and improve your daily living.
At ARC Support & Care, we are dedicated to providing personalised and comprehensive support to help you live your best life.
Our team of experienced professionals works closely with you to understand your unique needs and goals. We offer a wide range of services, including daily personal care, community participation, therapeutic supports, and employment assistance.
By creating a tailored support plan, we ensure you receive the right services to enhance your independence and wellbeing. We prioritise your preferences and choices, fostering a collaborative environment where you have control over your support.
Our commitment is to empower you, enabling a fulfilling and inclusive life.
Paying for services at ARC Support & Care is straightforward and aligned with your NDIS plan.
Once your NDIS plan is approved, it will detail the funding allocated for different supports and services. We directly bill the NDIS for the services provided to you, ensuring a hassle-free experience.
If you manage your NDIS funding yourself or use a plan manager, we can coordinate with you or your plan manager to facilitate payments.
Our goal is to make the process seamless so you can focus on benefiting from the services without worrying about financial logistics. For any queries, our team is here to assist you.
